Returns, Refunds and Exchanges Policy

How To Return An Item
Your return item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 10 days of your purchase. 

Please email cabinfeverroasters@comcast.net to request a refund and we will assign you a return number (#). Mail your returned item to:

Cabin Fever Roasters
Returns Department #(xxxx) 
3209 Robin Hood Lane
Winston, GA 30187
Include in your package a signed letter stating the reason for your return and the original receipt. 

Return Exceptions

Some items cannot be returned if they are opened. These include any products we sell, where the original weight has been altered. When you receive your product and if it was damaged by the shipper you must report this to cabinfeverroasters@comcast.net or call 404-503-1311 within 48 hours of delivery, along with the delivery persons name, company name and phone number, also noting the time of arrival (ie USPS, UPS, FEDX...etc) 

Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 

Restocking Fee

All items are subject to a 10% restocking fee, which will be deducted from your refund. We also do not refund the original shipping and handling charges. 

Exchanges

We do not offer Exchanges of any kind. Payment PolicyAccepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover) and Paypal
Business and Personal Checks on locally delivered items only.
No C.O.D. 

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded. 

Shipping Policy Turnaround

All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

Carriers

We use the following carriers to deliver our orders:

USPS
UPS
FedEx
DHL

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have an option of not placing your order if you decide the cost is not feasible. 

Back Orders

If an item goes on back order we will contact you and give you the option to cancel the order, wait until this item is in stock, ship you the partial order and ship the back order at the designated date once it is in stock. You will not be charged any additional shipping and handling for the second shipment.

Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information. 

What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:

Billing Address
Shipping Address
Email Address
We do not Collect Credit Card Information

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts to help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing. 

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data. 

Cookies and Browser Information

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information. 

Legal Notice

All notices from Cabin Fever Roasters to you may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from you to Cabin Fever Roasters shall be made either by regular mail, sent to the address we provide on our Web site, or first class mail to our address at:
Delivery shall be deemed to have been made by You to Cabin Fever Roasters five (5) days after the date sent.

Copyright Notice

All content appearing on this Web site is the property of:
Cabin Fever Roasters
Copyright © 2014 Cabin Fever Roasters. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2014 Cabin Fever Roasters. All rights reserved.

 

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Cabin Fever Roasters. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Cabin Fever Roasters or any third party, except as expressly granted herein.

 

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Cabin Fever Roasters and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Cabin Fever Roasters believes that customer conduct violates applicable law or is harmful to the interests of Cabin Fever Roasters and its subsidiaries.

 

Privacy Policy

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Cabin Fever Roasters and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Cabin Fever Roasters believes that customer conduct violates applicable law or is harmful to the interests of Cabin Fever Roasters and its subsidiaries.

 

Shipping and Delivery

At this time, Cabin Fever Roasters ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, . The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

 

International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Cabin Fever Roasters is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

 

Sales Tax

Cabin Fever Roasters charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

 

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Cabin Fever Roasters makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Cabin Fever Roasters SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Cabin Fever Roasters BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Cabin Fever Roasters.
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Cabin Fever Roasters is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Cabin Fever Roasters.
The inclusion of material on this server does not imply any endorsement by Cabin Fever Roasters, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Cabin Fever Roasters tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

 

Return Policy

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Cabin Fever Roasters reserves the right to change its payment procedures at any time without prior notice to you.

 

Miscellaneous

VOID WHERE PROHIBITED:Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Cabin Fever Roasters and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Cabin Fever Roasters shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Cabin Fever Roasters with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Cabin Fever Roasters with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Cabin Fever Roasters. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.